Does Iceland Have A Lot To Learn About Tourism?

Has the service and accommodations during your previous stay(s) in Iceland left you wanting? If you're leaning towards yes, you appear to be in good company.

Iceland, when compared to other tourist destinations, does not offer the same quality for price as other major tourist destinations, according to the recent The Reykjavik Grapevine article "Hotel Industry Harshly Criticized."

http://www.visitreykjavik.is/

In spite of the countries friendly reputation, Renato Gruenenfelder, the managing director of Guðmundur Jónasson Travel found that when,

"Comparing Icelandic hotels to those hotels with the same number of stars in Copenhagen, Paris, Dubai, Paris, Rome, Beijing and New York, he found that in most cases, Icelandic hotels ranked lower when it came to conditions, service, and quality for the same amount of money."

My experiences have been generally very positive. I will say there are times when I thought hotel staff could have been a tad more helpful but nothing really to the point of a complaint. In regards to restaurants and other places, everyone was extremely friendly and nice. 

Has anyone had a bad experience? Let me know.